Known ActiveSync Issues

The following issues are mostly due to buggy clients and/or variable implementation details between clients. In most cases there is nothing Horde can due to work around these issues.

iOS Mail: Certain messages always display This message was downloaded as plaintext.

Messages that are over a certain size will always display the This message was downloaded as plain text message along with a button to download the message. Attempting to download the message results in an error displaying the email. This is an issue (feature?) with iOS. Viewing the attachments by clicking the download link for each attachment works as expected.

Birthdays displaying offset by a certain number of days.

This is a known issue with most ActiveSync clients. It's due to the variable way in which clients represent the birthday field of the contact. There is, unfortunately, nothing Horde can do to work around this issue.

There is an extra citation line when replying to email.

Some ActiveSync clients automatically append the citation line to outgoing reply text. Due to this, and the way Smart Reply works in ActiveSync this can lead to duplicate citation lines when replying to email on these clients.